Privacy Policy

Version: 2026-08-22 | Update and effective date: August 22, 2026

This policy applies to the Fei Lai Shuo English App and related services operated by Shenzhen Qiwei Tongda E-commerce Co., Ltd. We handle personal information in accordance with the principles of legality, legitimacy, necessity, integrity, and minimum necessity. This version is only available to users who are over 14 years old.

1. Account, profile, and device information

1. Account login: phone number, verification code verification result, user ID, login time, and token, used for registration login, identity verification, and account security. The phone number is encrypted, hashed, and desensitized on the server, while the token is securely stored on the mobile end using the system.
2. Personal information: You can choose to fill in your nickname and avatar for displaying your account and leaderboard; The avatar will be uploaded to cloud storage and undergo content security review.
3. Equipment and logs: device model, operating system, app version, device session identifier, IP address, network status, request time, interface logs, and error information, used for connecting services, security protection, and troubleshooting. Official mobile devices only use HTTPS.

2. Learning, Recording, and AI Processing

Learning information includes mode selection, sentences, practice and check-in dates, scores, grading details, learning progress, points, scenario applications, conversation records, and preferences, used to provide, synchronize, and improve corresponding functions.

The microphone is only activated when you actively record. Local recording is used for local playback and can be deleted or overwritten during re recording, leaving related processes, logging out, or app cleaning. When requesting a rating, the recording should only be uploaded after obtaining separate cross-border consent; We do not save the original reading recording on the server, only the rating, rating details, and learning records.

Dialogues, scenarios, and partial learning feedback are generated or assisted by generative artificial intelligence and visually identified. Please do not fill in unnecessary sensitive personal information in custom input.

3. Separate consent for real-time pronunciation scoring overseas

The recipient is Microsoft Azure Speech, and the receiving region is the United States (subject to actual production environment configuration). The information includes the audio recording of your active submission, corresponding English text, and necessary technical information. It is used through encrypted connections to return accuracy, fluency, completeness, intonation, and word level details, and is not used for identity recognition or voiceprint creation.

We do not keep the original recording; The third party processes the request within the required deadline according to its real-time interface rules. You can agree separately on the login page or in the first rating pop-up, or you can withdraw it in "About Us - Privacy Settings". The pronunciation score is not available after rejection or withdrawal, but other basic functions are not affected.

4. Personal Information Collection Checklist

When registering or logging in, the "Personal Information Collection List" is displayed alongside the user agreement and privacy policy and checked independently. List the information name, purpose of use, usage scenario, and scope of disclosure. The "Today's Scoring List" will display nicknames, avatars, member IDs, highest scores of the day, rankings, and likes to other logged in users who use the ranking list function; Not disclosing phone numbers, original recordings, and complete rating details. You can withdraw it in your privacy settings and it will no longer be displayed; I agree again that I need to log in again.

5. Orders, Membership, and Third Party Services

We handle user ID, product, order number, amount, payment channel, transaction identifier, payment status, subscription period, and necessary transaction vouchers for order creation, payment verification, membership issuance, renewal, refund, and after-sales service. IOS transactions are processed by Apple; Alipay processes necessary devices, networks, orders and payment information when you make an active payment for Android.

• Alibaba Cloud SMS: Phone number, verification code parameters, used for login and logout verification codes.
• Alibaba Cloud OSS and Content Security: Avatar, Generate Audio or Animation, Audit Identification, Used for Storage, Controlled Playback, and Avatar Audit.
• Microsoft Azure Speech: This recording, English text, and necessary request information will be used for real-time scoring overseas and require separate consent.
• Amazon S3, Amazon Polly: File objects, text to be synthesized, and tone parameters used for object storage and system speech synthesis.
• Volcano Engine Voice Service, XOH Voice Service: Text to be synthesized, tone identification, and task information are used for voice synthesis and do not accept user voice recordings.
• DeepSeek: Learning text, scene descriptions, and de identified scoring metrics for generating dialogues, scenes, and learning feedback; We do not proactively provide phone numbers or original recorded readings.
• Alipay App payment client SDK: necessary equipment, network, order and transaction information, which can only be enabled when Android users actively pay.
• Apple App Store/StoreKit: App account binding identification, product, and signature transaction information for iOS purchases, renewals, restorations, refunds, and membership verification.

We do not use the aforementioned services for third-party ad tracking. When there are substantial changes to the service list, we will update and provide notifications in accordance with the law.

6. Permissions, Local Storage, and Security

Microphone permission is only used for actively following recordings; The photo or file selection ability is only invoked when you actively select an avatar. Mobile devices will store access tokens in secure storage supported by iOS Keychain or Android Keystore, and save preferences, content caching, and temporary recordings in the application sandbox. We take measures such as HTTPS, access control, minimum privilege, encryption/hashing/anonymization, and log auditing.

7. Retention period and deletion

• Original follow-up recording: only temporarily saved on this device; The server does not save.
• Login token: saved during login, deleted after logging out, logging out, or becoming invalid.
• Account information, learning records, ratings, and preferences: kept during the account's existence period; Delete or anonymize after cancellation.
• Avatar and user submitted content: saved during the functionality period; After deletion, replacement, or logout, delete from the main system and overwrite backups according to rotation cycles.
• Orders, payments, subscriptions, refunds, financial vouchers, and security logs: kept for the statutory or dispute resolution required period.
• Consent, withdrawal, and agreement version records: kept for the period required to demonstrate compliance and resolve disputes.

8. Your Rights, Cancellation, and Child Protection

You can correct your nickname and avatar within the app, withdraw your consent for cross-border rating and ranking, and initiate account cancellation through "My Settings Account and Security Cancel Account"; You can also contact us to request access, copying, correction, supplementation, deletion, restriction of processing, or explanation of rules. Generally, requests will be responded to within 15 working days, unless otherwise provided by law.

This version does not provide registration and services to children under the age of 14. If we discover that personal information of children has been mistakenly collected, we will verify and handle it in accordance with the law. Major policy changes will be prominently indicated and consent will be obtained again in accordance with the law.

9. Contact Us

Room 2101, Changqing Xiaoshidai, Sanlian Community, Jihua Street, Longgang District, Shenzhen

Email: official@sevenreachtech.com

Contact information: 198 7539 5026